Contact

Talk to the people who build it

We're a small team, so your email reaches someone who knows the codebase. Contact is by email only — no call centre, no queue.

Send us a message

This opens a pre-filled draft in your own email client and sends to sales@stillpointcrm.com. Nothing is submitted to this website.

Pre-sales questions

Not sure whether Stillpoint fits your workflow, your hosting or your site count? Ask before you buy — tell us how your team sells and what you need to replace, and we'll give you a straight answer, including when we're not the right tool. Email sales@stillpointcrm.com.

Support for customers

Licensed customers get support from the team that maintains the plugin. Include your site URL, licence key, WordPress and PHP versions, and the steps that reproduce the issue. Pro and Agency licences are handled as priority. Email support@stillpointcrm.com. New installs? Start with Getting Started.

Billing & refunds

Purchases are processed by Freemius, our merchant of record. Invoices, payment methods, subscription changes, cancellations and refunds are handled through your Freemius customer portal or by emailing us — we can raise it with them on your behalf. See our refund policy.